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blu Gruppe

blu Gruppe has realized an efficient business model that facilitates first-class services, high employee motivation and an excellent cost structure. An ongoing intensive communication and cooperation with our subsidiaries is highly emphasized. The services of blu Gruppe focus on IT consulting and solutions for corporate functions within large companies and corporations, mainly in the fields of Finance, Automotive, Healthcare, Telco and IT.

blu Professionals GmbH

blu Systems GmbH

blu Portals & Applications GmbH

blu Gruppe AG

Service and Operation

The development and launch of an application is only the first, relatively short phase in the software lifecycle. Professional service management is essential once the solution is up and running in order to ensure smooth, trouble-free operation.

We are your reliable, dependable partner for the operation and ongoing development of your solutions and services. We possess the relevant technical expertise and can offer a complete service infrastructure, from data center to service desk.

Certified IT service managers of blu Portals & Applications can help support the introduction of service management processes according to ITIL. In this regard, services are focused on the phases “service design”, “service transition”, “service operation” and “CSI”.

The services we offer are not just limited to the service management of applications but also include support for the underlying infrastructure. This applies to all of the IT projects that we develop and also to external applications, depending of the results of an initial analysis.

Thereby, we offer maximum flexibility while keeping costs under control. Together with the customer we develop a remuneration model that is based on a service fee with optional service quotas in order to cover any further developments and individual services.

 

Summary of services

 

Your contact:

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Jürgen Kühner

Head of Microsoft Solutions

juergen.kuehner@blu-pa.com